One plan. Your whole business.
Everything you need.
Not another upgrade.
From the first preorder to the last pickup, a complete set of ordering, marketing, and business tools, brought together in one plan for bakers, chefs, and independent makers.
The Everything Plan
2.5%+ $0.30per paid order
$0 monthly subscription. Every feature in one plan.
A one time $99.00 Merchant Launch and Activation Fee gets your store set up and selling.
Payments run on Stripe. You open a Stripe account and we connect it to your store, so sales land in your bank account. Card processing is billed by Stripe at its own rates. Text messaging is $0.03 per text, incoming and outgoing. Email delivery is included for stores up to 2,000 customers. Above that it is $30 a month and includes up to 50,000 emails.
Meet DropVioOne price. No feature gates.
- Drops, inventory holds & waitlists
- Kitchen, prep & pickup planning
- Customer records, VIP access & reviews
- SMS inbox, campaigns & email automations
- Gift cards, discounts, merch & shipping
- Staff permissions & business reporting
Texting is $0.03 per text, incoming and outgoing. Drop alerts, waitlist offers, two way conversations and order updates all bill the same way.
Email delivery is included up to 2,000 customers. Above that it is $30 a month and includes up to 50,000 emails.
Less taken from every order
The difference on a $30 order.
Compared with Hotplate’s published platform fee. Card processing, taxes, tips, and messaging costs are excluded from this comparison.
Platform fee on a $30.00 order
At 100 orders a week, that difference adds up to about
$5,200 a year
kept in your business. Card processing is separate on both.
Source: Hotplate pricing, reviewed October 10, 2026. DropVio pricing is a proposal awaiting final approval, not an active billing offer.
The fee math, order by order.
Using each platform’s per order platform fee. Card processing is separate and runs through your own Stripe account.
The complete feature inventory
A drop platform. A business toolkit.
124 capabilities across 10 areas, covering the work behind your drop and your business. All belong in the single plan. No Pro tier to unlock customer tools or kitchen operations.
This is the planned DropVio product scope, based on tools built for a working food business. Preparing them for multiple independent sellers and completing launch readiness are still in progress; they are not yet available to DropVio sellers.
01Drops, launches & demand
Sell on your schedule, with control over every batch.
Drops, launches & demand
Sell on your schedule, with control over every batch.
- Scheduled ordering open and close times
- Upcoming drop pages
- Past drop archive
- Live launch countdowns
- Drop status transitions
- Quantity limits per drop
- Live availability and sold out states
- Inventory progress indicators
- Temporary cart inventory holds
- Hold expiration countdowns
- Capacity aware waiting room
- Sold out waitlist signup
- Sequential waitlist offers
- SMS and email waitlist notifications
- Expiring waitlist offers
- Private drops with access links
- VIP early ordering
02Storefront, menu & brand
Bring your products and your business to the front.
Storefront, menu & brand
Bring your products and your business to the front.
- Customer facing home page
- Menu and product management
- Product photography
- Descriptions and pricing
- Allergen information
- Inventory assigned to each drop
- Mobile and desktop ordering
- About and contact pages
- Frequently asked questions
- Press and video pages
- Location specific marketing pages
- Page titles and social sharing metadata
- Privacy, terms and refund pages
- Cookie and accessibility pages
- SMS terms and consent pages
03Pickup & production planning
Turn preorders into an organized day in the kitchen.
Pickup & production planning
Turn preorders into an organized day in the kitchen.
- Pickup date and time selection
- Pickup slot capacity limits
- Individual slot capacity overrides
- Configurable pickup intervals
- Blocked pickup windows
- Production prep buffers
- Kitchen display
- Live fulfillment status tracking
- Prep scheduling
- Batch quantity summaries
- Ingredient prep lists
- Prep planning across multiple drop weeks
- Order identification labels and printing
04Orders & checkout
Keep paid orders, customer details and fulfillment together.
Orders & checkout
Keep paid orders, customer details and fulfillment together.
- Shopping cart
- Stripe powered card checkout
- Apple Pay and Google Pay through supported Stripe checkout
- Order confirmation page
- Customer order lookup
- Order management
- Manual order entry
- Manual discounts on orders
- Admin initiated card charges
- Order status updates
- Customer order notifications
- Payment confirmation handling
- Payment webhook reconciliation
05Customers & VIP access
Build relationships beyond a single order.
Customers & VIP access
Build relationships beyond a single order.
- Customer records and profiles
- Customer order history
- Customer management
- CSV customer import
- Hotplate customer import tools
- VIP signup
- VIP early access links
- Persistent VIP pass recognition
- SMS subscriber signup
- Marketing consent records
- Email unsubscribe management
06SMS & customer conversations
Keep your community close when a drop goes live.
SMS & customer conversations
Keep your community close when a drop goes live.
- Two way SMS inbox
- Customer conversation management
- SMS campaign creation
- Scheduled SMS campaigns
- Drop teaser announcements
- Drop live text alerts
- Automated waitlist offer texts
- SMS order notifications
- SMS review requests
- SMS opt out handling
07Email & automations
Make customer follow up part of the workflow.
Email & automations
Make customer follow up part of the workflow.
- Drop email campaigns
- Scheduled drop announcements
- Automated win back emails
- Inactive customer targeting
- Email order notifications
- Email waitlist offers
- Email review requests
- Gift card email delivery
- Email delivery logs
- Failed email retry tools
- Domain and DNS setup tools
- Email suppression lists
- Unsubscribe handling
08Reviews & social proof
Let happy customers help tell your story.
Reviews & social proof
Let happy customers help tell your story.
- Automated post pickup review requests
- Customer review submission
- Public review gallery
- Review moderation
- Review request scheduling
09Discounts, gift cards & merchandise
Sell beyond the next batch and give regulars a reason to return.
Discounts, gift cards & merchandise
Sell beyond the next batch and give regulars a reason to return.
- Percentage discount codes
- Fixed amount discount codes
- Discount usage limits
- VIP only discount restrictions
- Digital gift card purchase
- Admin gift card issuance
- Gift card delivery
- Gift card balances
- Gift card redemption at checkout
- Merchandise storefront
- Merchandise variants
- Shipping checkout for merchandise
- Shipment management
- Shipping fulfillment and tracking statuses
10Team, reporting & business controls
The behind the scenes tools of a working food business.
Team, reporting & business controls
The behind the scenes tools of a working food business.
- Admin overview
- Order and sales reporting
- Customer reporting
- Employee accounts
- Email staff invitations
- Admin, manager, marketing and kitchen roles
- Role based access permissions
- Business settings
- Integration settings
- Stripe payment integration
- Twilio SMS integration
- Email delivery integration
- Scheduled automation jobs
Clear about what’s included.
One plan, all the tools
Every capability listed above is part of the proposed plan scope. There are no separate feature tiers.
One time $99.00 launch fee
The Merchant Launch and Activation Fee is charged once when your store opens. It covers getting your store set up, your first drop configured, and your account activated. After that there is no monthly subscription.
Texting at $0.03 each
Incoming and outgoing texts cost the same $0.03. A month of 1,000 texts comes to $30.00.
Email included up to 2,000 customers
Stores with up to 2,000 customers send email through the plan at no extra cost. Drop alerts, order updates and campaigns all use the same tools.
Bigger lists cost $30 a month
Once a store passes 2,000 customers, email delivery is $30 a month and covers up to 50,000 emails.
You bring your own Stripe account
DropVio processes payments with Stripe. Every baker, chef, and independent maker opens a Stripe account in their own name, and we connect it to your store. Your customers pay you directly, funds go straight to your bank account, and you keep your own processor relationship. Stripe bills card processing at its own rates, separate from DropVio fees.
Built for business, preparing for launch
The toolkit has a foundation from a working food business. Merchant signup and the full DropVio experience are not live yet.