One plan. Your whole business.
Tools for every kind of drop.
From sourdough and bagel batches to pastry boxes, prepared meals, and pop ups: your next drop, your kitchen, and your customer relationships belong together. Payments run on Stripe, and you open your own Stripe account that we connect to your store.
The complete feature inventory
A drop platform. A business toolkit.
124 capabilities across 10 areas, covering the work behind your drop and your business. Every capability belongs in the single plan, from launching your first batch to keeping regulars coming back.
This is the planned DropVio product scope, based on tools built for a working food business. Preparing them for multiple independent sellers and completing launch readiness are still in progress; they are not yet available to DropVio sellers.
01Drops, launches & demand
Sell on your schedule, with control over every batch.
Drops, launches & demand
Sell on your schedule, with control over every batch.
- Scheduled ordering open and close times
- Upcoming drop pages
- Past drop archive
- Live launch countdowns
- Drop status transitions
- Quantity limits per drop
- Live availability and sold out states
- Inventory progress indicators
- Temporary cart inventory holds
- Hold expiration countdowns
- Capacity aware waiting room
- Sold out waitlist signup
- Sequential waitlist offers
- SMS and email waitlist notifications
- Expiring waitlist offers
- Private drops with access links
- VIP early ordering
02Storefront, menu & brand
Bring your products and your business to the front.
Storefront, menu & brand
Bring your products and your business to the front.
- Customer facing home page
- Menu and product management
- Product photography
- Descriptions and pricing
- Allergen information
- Inventory assigned to each drop
- Mobile and desktop ordering
- About and contact pages
- Frequently asked questions
- Press and video pages
- Location specific marketing pages
- Page titles and social sharing metadata
- Privacy, terms and refund pages
- Cookie and accessibility pages
- SMS terms and consent pages
03Pickup & production planning
Turn preorders into an organized day in the kitchen.
Pickup & production planning
Turn preorders into an organized day in the kitchen.
- Pickup date and time selection
- Pickup slot capacity limits
- Individual slot capacity overrides
- Configurable pickup intervals
- Blocked pickup windows
- Production prep buffers
- Kitchen display
- Live fulfillment status tracking
- Prep scheduling
- Batch quantity summaries
- Ingredient prep lists
- Prep planning across multiple drop weeks
- Order identification labels and printing
04Orders & checkout
Keep paid orders, customer details and fulfillment together.
Orders & checkout
Keep paid orders, customer details and fulfillment together.
- Shopping cart
- Stripe powered card checkout
- Apple Pay and Google Pay through supported Stripe checkout
- Order confirmation page
- Customer order lookup
- Order management
- Manual order entry
- Manual discounts on orders
- Admin initiated card charges
- Order status updates
- Customer order notifications
- Payment confirmation handling
- Payment webhook reconciliation
05Customers & VIP access
Build relationships beyond a single order.
Customers & VIP access
Build relationships beyond a single order.
- Customer records and profiles
- Customer order history
- Customer management
- CSV customer import
- Hotplate customer import tools
- VIP signup
- VIP early access links
- Persistent VIP pass recognition
- SMS subscriber signup
- Marketing consent records
- Email unsubscribe management
06SMS & customer conversations
Keep your community close when a drop goes live.
SMS & customer conversations
Keep your community close when a drop goes live.
- Two way SMS inbox
- Customer conversation management
- SMS campaign creation
- Scheduled SMS campaigns
- Drop teaser announcements
- Drop live text alerts
- Automated waitlist offer texts
- SMS order notifications
- SMS review requests
- SMS opt out handling
07Email & automations
Make customer follow up part of the workflow.
Email & automations
Make customer follow up part of the workflow.
- Drop email campaigns
- Scheduled drop announcements
- Automated win back emails
- Inactive customer targeting
- Email order notifications
- Email waitlist offers
- Email review requests
- Gift card email delivery
- Email delivery logs
- Failed email retry tools
- Domain and DNS setup tools
- Email suppression lists
- Unsubscribe handling
08Reviews & social proof
Let happy customers help tell your story.
Reviews & social proof
Let happy customers help tell your story.
- Automated post pickup review requests
- Customer review submission
- Public review gallery
- Review moderation
- Review request scheduling
09Discounts, gift cards & merchandise
Sell beyond the next batch and give regulars a reason to return.
Discounts, gift cards & merchandise
Sell beyond the next batch and give regulars a reason to return.
- Percentage discount codes
- Fixed amount discount codes
- Discount usage limits
- VIP only discount restrictions
- Digital gift card purchase
- Admin gift card issuance
- Gift card delivery
- Gift card balances
- Gift card redemption at checkout
- Merchandise storefront
- Merchandise variants
- Shipping checkout for merchandise
- Shipment management
- Shipping fulfillment and tracking statuses
10Team, reporting & business controls
The behind the scenes tools of a working food business.
Team, reporting & business controls
The behind the scenes tools of a working food business.
- Admin overview
- Order and sales reporting
- Customer reporting
- Employee accounts
- Email staff invitations
- Admin, manager, marketing and kitchen roles
- Role based access permissions
- Business settings
- Integration settings
- Stripe payment integration
- Twilio SMS integration
- Email delivery integration
- Scheduled automation jobs
See it working
Real screens from a real food business.
These tools run a working drop business today. Here is what your storefront, menu, dashboard, kitchen, and drop schedule look like in practice.
Your storefront
Every drop gets its own page with photos, a countdown, and secure checkout.
Your menu
Items, descriptions, prices, and photos, all editable between drops.
Your numbers
Revenue, orders, and items sold at a glance after every drop.
Your kitchen
A live make list and pickup slots so bake day runs on rails.
Your drops
Schedule drops ahead of time and share the link the moment it is live.
Make it yours
Your next batch starts here.
Bread, bagels, pastry boxes, or your next pop up menu. Bring what you make. We’ll bring the tools to sell it.
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